Is this real raw hair?
Yes. CandalBeauty specializes in 100% raw, unprocessed human hair, ethically sourced from single donors.
Our hair:
- Has never been chemically processed
- Contains no synthetic fibers
- Is not silicone-coated
- Behaves like natural growing hair
🎀 Explore [Our Raw Hair Collections]
How long does raw hair last?
With proper care, our raw hair can last 3–5 years or longer.
Longevity depends on:
- Maintenance routine
- Heat usage
- Coloring habits
- Storage between installs
🎀 Learn how to care for your investment in our [Hair Care Guide]
Why does raw hair cost more?
Raw hair is collected from single donors, ethically sourced, and left completely unprocessed.
This means:
- Limited supply
- Higher sourcing standards
- Hair that lasts years — not months
Raw hair is an investment, not a disposable beauty product.
🎀 Learn more in [Why Raw Hair Costs More]
What does “Double Drawn” hair mean?
Double Drawn (DD) hair contains a higher percentage of strands that are the same length, resulting in:
- Fuller ends
- Less tapering
- A thicker, luxury finish from root to tip
All CandalBeauty bundles are Double Drawn.
🎀 Shop [Double Drawn Raw Hair]
What hair origins do you offer?
We currently offer:
- Raw Indian Hair (Wavy, Curly)
- Raw Vietnamese Hair (Straight)
- Raw Burmese Hair (Curly – pre-order)
Each origin has its own natural density, movement, and finish.
🎀 Compare textures in [Our Collections]
Can non-Black women wear this hair?
Yes. Our raw hair is suitable for all hair types and backgrounds.
If you have finer hair, we recommend:
- Clip-ins (pre-order)
- Tape-ins (pre-order)
- Raw Indian Wavy or Raw Vietnamese Straight textures
🎀 Explore [Clip-Ins & Tape-Ins]
How do I know which length to choose?
As a general guide:
- 12”–16” → Natural everyday length
- 18”–22” → Glam, noticeable length
- 24”–30”+ → 'That girl' luxury look
🎀 When in doubt, go longer, hair can be trimmed, not extended.
How many bundles do I need?
Bundle recommendations depend on length, texture, and fullness.
General guide:
- 8”–16” → 2–3 bundles
- 18”–24” → 3 bundles
- 26”–30” → 3–4 bundles
- 32”+ → 4–5 bundles
Each bundle weighs ~100g.
🎀 See [Bundle Guide]
How are curly and wavy bundles measured?
Curly and wavy hair is measured when pulled straight.
When your hair arrives, it may appear shorter — this is normal.
Once stretched, it matches the length ordered.
What’s the difference between Indian and Vietnamese hair?
Raw Indian Hair
- Lightweight, soft, versatile
- Holds curls beautifully
- Great for everyday glam
Raw Vietnamese Hair
- Naturally thicker and denserà
- Ideal for sleek, full installs
- High-impact, luxury finish
Can I see the textures you offer?
Yes.
All textures are shown on:
- Product pages
- Instagram @candalbeauty
- Customer installs
Because the hair is raw, each bundle may vary slightly.
Can you help me choose?
Yes 🤍
Take our Hair Quiz for personalized recommendations based on:
- Length
- Fullness
- Lifestyle
- Texture preference
🎀 [Take the Hair Quiz]
Do you sell wigs?
Yes. We offer 4x4, 5x5, 6x6 and 13x4 lace wigs.
Please note:
- Wigs are pre-order only
- Processing timelines apply
What’s the difference between a closure and a frontal?
Closures (4x4, 5x5, 6x6)
- Lower maintenance
- Natural parting
- Ideal for everyday wear
Frontals (13x4, 13x6)
- Ear-to-ear coverage
- Maximum styling versatility
All lace is HD lace for a seamless blend.
What lace color should I choose?
Our HD lace blends with all skin tones. It's the highest quality lace.
What payment methods do you accept?
We accept:
- Visa / Mastercard
- PayPal
- Shop Pay Installments
- Sezzle
- Loyalty points (where applicable)
🎀 Learn more in [Payment Options]
Can I combine discount codes?
No. Only one discount code may be used per order.
Discounts cannot be applied after checkout.
Do you offer a loyalty program?
Yes 🤍
Earn points on purchases and redeem them on future orders.
🎀 View [CandalBeauty Rewards]
When will I receive my order?
On-hand hair:
- Ships within 24 hours
- Delivery: 2–7 business days
Pre-order items:
- Processing: 3–4 weeks
- Shipping begins after processing
Tracking is emailed once shipped.
🎀 Full details in [Shipping Policy]
Do you ship internationally?
Yes — we ship worldwide with tracked shipping.
Customs fees may apply and are the responsibility of the customer.
My tracking says delivered but I didn’t receive it — what now?
Once shipped, responsibility transfers to the carrier.
Please contact the courier directly or email us for guidance.
Can I color or bleach the hair?
Yes. Our raw hair can be colored and bleached.
We strongly recommend:
- Professional colorists
- Proper aftercare
Colored hair is final sale.
Will curls revert after washing or straightening?
Yes.
All curly and wavy textures revert to their natural pattern when washed.
Can I swim with the hair?
Yes, but:
- Apply leave-in conditioner before swimming
- Rinse immediately after
- Deep condition regularly
Where can I find care instructions?
🎀 Full instructions are in our [Raw Hair Care Guide]
Do you accept refunds?
For hygiene reasons, all sales are final.
Do you accept exchanges?
Exchanges are only accepted if:
- The item is damaged
- There was an error on our end
Must be reported within 30 days of delivery.
🎀 See [Return & Exchange Policy]
Can I cancel my order?
Orders may be canceled within 24 hours of purchase.
Once processing begins, cancellations are not possible.
How can I contact CandalBeauty?
📧 Email: info@candalbeauty.com
📸 Instagram: @candalbeauty
We typically respond within 24–48 business hours.
Final reassurance
Raw hair is meant to look real, not factory-perfect.
If you value:
- Longevity
- Authenticity
- Luxury quality
You’re exactly where you need to be 🤍
Luxury Collections
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Luxury Raw Vietnamese Straight
Doll! 🎀 Luxury moves fast. Your order ships quickly — Pay in...
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Luxury Raw Indian Wavy
Doll! 🎀 Luxury moves fast. Your order ships quickly — Pay in 4...
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Luxury Raw Indian Curly & Burmese
Doll! 🎀 Luxury moves fast. Your order ships quickly — Pay in...
